Returns and exchange
At TracyB, we create pieces that are made to last - thoughtful design, honest materials, and timeless style. Because of this, we don’t offer refunds, but we’re happy to exchange your item for another size, style, or print you’ll love.
To be eligible for an exchange, items must be returned with all tags and hygiene stickers still attached, and in their original unworn condition.
Our Sizing Chart
Made with care and unconditionally loved by our customers, this signature bestseller exceeds all expectations. We recommend using a string/ribbon or tape to find the distance around your body and then measure up next to a ruler when finding your perfect match.
Shipping & Delivery
Your order will be delivered within 3-5 working days. We partner with Courier Guy and Pudo to ensure reliable shipping, offered at a flat rate of R100 for purchases under R1000. For your convenience, a complimentary collection option is also available from Tokai. Please pop us an email at tracy@tracyb.co.za if you would like an alternative shipping option to standard.
Slow Fashion
Handmade, timeless, and made to last.
Made with love
Every stitch, every seam, made with love - because details matter.
Small team, big dreams
We make every stitch count.